Loyalty & hospitality

“How do we make people come back?”

Gifts, rewards and in-room products that guests and members keep. A reason to return, long after check-out.

Loyalty managers, hotel brand teams, membership programmes

Loyalty & hospitality

“What do we give VIP guests to mark our reopening in six 17th-century canal palaces?”

Canal Houses: Give guests the building itself. We turned each of the six 17th-century canal houses into a small ceramic copy, painted by hand to match its front. Every house is numbered and comes in its own branded box, so no two are the same. Given to VIP guests, partners and press at the reopening. The gift to mark the reopening: the six canal palaces themselves, small enough to take home.

Client: Waldorf Astoria
Material: Ceramic, hand-finished

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Loyalty & hospitality

“How do we make hotel slippers guests take home instead of binning?”

Slippers: Make the slipper worth packing. A custom sole with a soft knitted top, with the Pulitzer diamond knitted right into the fabric instead of printed on. Two versions for summer and winter, made in an OEKO-TEX certified factory. Packed in recycled tissue and a reusable linen bag that goes home with the guest. Slippers this good end up in the suitcase, not the bin, and take the hotel name home with them.

Client: Pulitzer Hotel
Material: Knit textile, OEKO-TEX certified

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Loyalty & hospitality

“How do we give office fruit a place people notice?”

Crates & Stands: Make the fruit part of the office. A display idea with branded open crates, tilted so the fruit is always in sight. Three sizes, one system: a small Table version for the kitchen, a tall Floor stand and a wide XL version for shared spaces. Same crates, same tilt and the same logo at every size. Office fruit gets its own place, one you can't walk past.

Client: Fruitful Office

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How it works for loyalty & hospitality.

Gifting cadence mapped to your programme: welcome, milestone, renewal, so every product lands at the right moment.
Personalisation that stays affordable at scale: names, tiers or room numbers without slowing production.
Packaging that feels like part of the stay or the membership, not an afterthought bolted on at the end.

What's your goal? Tell us in one sentence. We come back with an original.

Brief us